Well, this was my first big holiday season and it was a success. Despite some previous bad reputations about the business, a majority of people were very happy with the rooms. There were a few issues with heat (back to the issue of doors and windows) and water pipes freezing. Both issues are in the near future goals of fixing it up.
But we even had a customer who had previously stayed here, was disappointed when he stayed here, but decided to stay again because it was a last minute reservation and of new ownership. When he checked out, he was very happy and enjoyed his stay. I think they are good signs for a new year.
As soon as I finish dialing everything in and making it a very comfortable, nice looking inn, I can move on to the next phase of marketing, specials, and customer interaction for building the business even more.
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